WHR chooses recipients of its 2023 Partner in Quality Award

by | May 30, 2023 | News, Press Release

WHR Global (WHR) announced its 2023 Partner in Quality Award winners. Recipients are WHR partners who exceeded customer satisfaction and service excellence throughout 2022. To be considered for a Partner in Quality Award, a partner must complete at least 20 transactions in the previous year and receive performance rankings within the top one percentile of the relocation partner’s service category. The award winners listed below exceeded WHR’s expectations in cost management, customer satisfaction, quality and supply chain management.

 

We are extremely thankful to our entire supplier network, but specifically to these companies that have gone above and beyond in service and partnership. Their dedication and commitment to excellence have helped WHR Advance Lives Forward® of countless relocating employees.

2023 Partner in Quality Award Winners (in no particular order)

  • LARM
    Coral Springs, FL 33077

WHR Global Releases “Ask an Expert” 2023 Destination Services Benchmark Report

by | Apr 25, 2023 | Press Release

Toy Airplane and Passport with Suitcase for International Relocation

MILWAUKEE, April 25, 2023 (GLOBE NEWSWIRE) — WHR Global (WHR), a leader in the global employee relocation industry, announced the release of its international 2023 Destination Services Benchmark Report called “Ask an Expert.” WHR surveyed 32 companies from its trusted destination services provider network, covering 56 countries worldwide. WHR believes its Benchmark report will help current and future clients compare their global mobility programs to other companies’ destination service offerings for relocating employees and assignees. As companies continue to compete for talent, relocation benefits must be competitive.

Destination services help relocating employees get settled in their new location and can include the following: Departure Services, Area Orientation; Local Registration; Tenancy Management, Lease Check Out and Property Management; Home Search; Mortgage Counseling; Temporary Housing; Spousal and Partner Career Assistance; Help with Immigration (Visa and Immigration Regulations); School Search for Children; Moving Pets; Language and Cultural Training; and Other Settling-In Services.

WHR’s Benchmark data includes the following for 56 countries:

  • The average number of days companies offer destination services and days recommended, by country (by entry-level, mid-level and executive-level employees; and by varying family sizes).
  • The most common leasing arrangement for expats, by country.
  • Destination services presenting the most difficulty, by country.
  • Departure services offered for employees leaving a location, by country.
  • Ease or difficulty getting security deposits back and timeline, by country.
  • Additional recommended destination services, by country.

According to WHR Strategic Initiatives Manager, Sean Thrun, “Benchmarking destination services helps answer key questions that are critical to employee engagement and retention: Am I offering my employees enough support? Should we provide departure services, or are employees capable of handling on their own? What should my employees be aware of when they move to this country? If your employees are highly specialized and difficult to replace, this benchmark will guide the service level you provide, and help your employees relocate eyes wide open.”

Findings from the comprehensive Benchmark include:

  • In Germany, a security deposit can take up to 11 months to be returned because the tenant must wait until the end of the year for utility company calculations.
  • In the Philippines, a destination service provider recommended at least two days support for entry-level employees (with family sizes of one) and five days of support for executive-level employees (with family sizes of three).

See more data and download the complete 2023 Destination Services Benchmark Report “Ask an Expert” here.

About WHR Global

WHR Global (WHR) is a private, client-driven global relocation management company distinguished by its best-in-class service delivery and cutting-edge, proprietary technology. WHR has offices in Milwaukee, Wis., Basel, Switzerland, and Singapore. With its 100% client retention rate for the past decade, WHR continues to position itself as the trusted leader in global employee relocation. WHR lives by its vision and passion for Advancing Lives Forward® and Making the Complex Simple. To learn more about WHR, visit https://www.whrg.com, or follow on LinkedIn or Twitter.

WHR Introduces New Enterprise Business Intelligence Tool to Serve Clients

by | Mar 7, 2023 | Press Release

MILWAUKEE, March 07, 2023 (GLOBE NEWSWIRE) — WHR Global (WHR), a leader in the global employee relocation industry, announced release of its newest enterprise business intelligence tool specifically designed to serve its customers’ growing needs. The new tool, called WHR Insights, is a series of interactive data visualizations embedded into the WHR Client Portal that can be customized to each client’s relocation programs, benefits, policies and other KPIs. WHR Insights analyzes data on employee spend (e.g., household goods shipments), survey satisfaction, policy exceptions, and individual components. The tool, free to all clients, facilitates clients making better decisions on where to relocate employees; what level of housing and other benefits to provide; and how to give the best overall support to employees during a relocation or assignment transition.

Watch a short video about WHR Insights here.

By using WHR Insights, mobility and HR teams can optimize programs, ensuring they are providing the best possible support to employees during the relocation or assignment process and in turn, increase employee satisfaction and retention. New data is refreshed nightly, allowing clients to view data in real time.

According to WHR’s Strategic Initiatives Manager, Sean Thrun, “WHR Insights is the latest addition to our client technology suite. We believe interactive data analytics should be the norm in global mobility, not the exception. Through WHR Insights, all stakeholders can make informed decisions that are crucial to the success of their mobility programs. Procurement can track diversity spend, employee satisfaction and more when calculating at-risk fees per the master services agreement. Finance teams can view relocation budget forecasts and accruals, filtering by cost center or division and exporting the data instantly for further manipulation in Excel. Mobility teams start by choosing dashboard templates prebuilt by WHR, whether it’s core-flex component utilization, household goods only, budget vs. actual, lump sum, policy exceptions, initiations, employee satisfaction or home sale. Then, we customize each dashboard to your program, policy and organizational structure at your request.

“With WHR Insights, companies can make informed decisions that benefit both the employee and the organization, leading to improved retention rates and increased productivity. In today’s competitive business landscape, having the right solution set like WHR Insights can give companies a strategic advantage in employee relocation.”

About WHR Global
WHR Global (WHR) is a private, client-driven global relocation management company distinguished by its best-in-class service delivery and cutting-edge, proprietary technology. WHR has offices in Milwaukee, Wis., Basel, Switzerland, and Singapore. With its 100% client retention rate for the past decade, WHR continues to position itself as the trusted leader in global employee relocation. WHR lives by its vision and passion for Advancing Lives Forward® and Making the Complex Simple. To learn more about WHR, visit https://www.whrg.com, or follow us on LinkedIn or Twitter.

Media Contact: Mindy Stroiman, Corporate Writer
Mindy.Stroiman@whrg.com
262.523.7510

WHR Global Announces New President, Chris Lagerman – WHR also Promotes Tenured Employees to Director of Global Operations and Client Services Manager

by | Aug 16, 2022 | Press Release

MILWAUKEE, Aug. 16, 2022 (GLOBE NEWSWIRE) — WHR Global, Inc. (WHR), a leader in the global employee relocation industry, announced that Chris Lagerman will be its new President, effective immediately. This promotion reflects Chris’ dedication to WHR and the global mobility industry. Over his 20-year tenure at WHR, Chris previously served as a Relocation Counselor, Client Services Manager and most recently, as Director of Global Operations (DO).

As DO, Chris guided a team of Client Services Managers throughout WHR’s offices in the US, Switzerland and Singapore. WHR helps some of the largest global organizations and has relocated tens of thousands of employees to over 100 countries worldwide. WHR specializes in providing each expatriate with a dedicated relocation team, white-glove service and 24/7 availability for their entire relocation journey. As a testament to Chris’ DO success, WHR only lost one corporate client in its 27-year history, which is a direct result of Chris’ passion for best-in-class service.

WHR CEO Roger Thrun believes Chris will continue to drive the success of WHR’s services and technology. “Chris has been instrumental to our growth in the last 20 years and will continue the velocity of our global expansion. I am very proud that he is part of WHR,” said Thrun.

“I’m honored and grateful for this opportunity and I look forward to driving WHR’s further growth,” said Lagerman.

Effective immediately, WHR also announced that Heather Hess has been promoted to Director of Global Operations, leading all Client Services Managers in the US, Switzerland and Singapore. WHR also announced that Peter Janotta has been promoted to Client Services Manager, effective immediately. Heather and Peter have been at WHR for 14 years each, embodying WHR’s service-oriented approach to global mobility and successfully managing relocation programs for Fortune 500 companies.

About WHR Global
WHR Global (WHR) is a private, client-driven global relocation management company distinguished by its best-in-class service delivery and cutting-edge, proprietary technology. WHR has offices in the US, Switzerland and Singapore. With its 100% client retention rate for the past decade, WHR continues to position itself as the trusted leader in global employee relocation. WHR lives by its vision of Advancing Lives Forward®.

To learn more about WHR, visit https://www.whrg.com, or follow on LinkedIn, Twitter and Facebook.

Media Contact: Mindy Stroiman, Corporate Writer
Mindy.Stroiman@whrg.com
+1-262-523-7510

WHR Group, Inc. Becomes WHR Global

by | Jun 7, 2022 | Press Release

Global Employee Relocation Management Company Operates Under New Name to Reflect Global Presence

| Source: WHR Group

MILWAUKEE, June 07, 2022 (GLOBE NEWSWIRE) — WHR Group, Inc. (WHR), a leader in the global employee relocation industry, announced today that the company will begin operating under a new name and will be known as WHR Global (WHR). This name change reflects how WHR has grown from being a U.S. relocation management company to a global mobility brand, with offices also in Singapore and Switzerland. WHR’s global expansion was critical to serve its clients’ ever-growing needs for worldwide global relocation services.

The Switzerland office supports clients and their transferees in Europe, the Middle East and Africa, while the Singapore office supports the Asia-Pacific region. These international offices provide a range of services including pre-assignment, transition, on assignment and repatriation services to multi-language expatriate transferees. Overseas staff bring a variety of foreign languages including French, German, Spanish, Japanese, Malayalam, Lithuanian, Russian, Bahasa, Malay and Mandarin. Along with its U.S. headquarters in Milwaukee, Wis., WHR helps some of the largest global organizations and has relocated hundreds of thousands of employees to over 120 countries worldwide. WHR specializes in providing each expatriate with a dedicated relocation team, white glove service and 24/7 availability for their entire relocation journey.

WHR CEO Roger Thrun believes it’s a client obsession that has helped WHR become so successful. “We always make sure the client and their transferees come first. We believe that working in our clients’ best interests pays big benefits,” says Thrun. “Our number one objective is to provide the very best service that our clients and their employees will ever receive. Our niche is to make employees happier and more productive through a really stressful time in their lives by providing superior relocation services.”

This name rebranding does not change WHR’s ownership since its founding in 1994. As an independent organization, WHR does not have affiliations or partnerships with other organizations which allows WHR to act as a fiduciary to its clients. This ensures only the highest quality supply chain partners are utilized.

Watch the announcement video from CEO & Founder, Roger Thrun:

About WHR Global
WHR Global (WHR) is a private, client-driven global relocation management company distinguished by its best-in-class service delivery and cutting-edge, proprietary technology. WHR has offices in Milwaukee, Wis., Switzerland, and Singapore. With its 100% client retention rate for the past decade, WHR continues to position itself as the trusted leader in global employee relocation. WHR lives by its vision and passion for Advancing Lives Forward® and Making the Complex Simple. To learn more about WHR, visit https://www.whrg.com, or follow on LinkedIn, Twitter and Facebook.

Media Contact: Mindy Stroiman, Corporate Writer
Mindy.Stroiman@whrg.com
262.523.7510

WHR Group, Inc. Named a Top Workplace for the Ninth Consecutive Year

by | May 17, 2022 | Press Release

Milwaukee Journal Sentinel Top Workplace Award

MILWAUKEE, Wis., May 17, 2022 (GLOBE NEWSWIRE) — For the ninth consecutive year, WHR Group, Inc. (WHR) was named a Top Workplace by the Milwaukee Journal Sentinel. Top Workplaces surveys employee engagement and satisfaction at companies throughout the US. Awards are given to companies in different regions including the Northeast, Southeast, Midwest, Southwest, Rocky Mountains and the Pacific. Headquartered in Milwaukee, Wisconsin, WHR was awarded a Top Workplace in the Milwaukee and Southeast Wisconsin region.

Top Workplace awards are based solely on the results of employee survey feedback administered by Energage, LLC, a leading research firm that specializes in organizational health and workplace improvement. What makes this award so special, and humbling, is that WHR’s employees provided the survey feedback.

WHR Employees and Culture

WHR believes it’s critical to focus on culture in the workplace. As a relocation management company, WHR helps other organizations attract and retain the best talent, which it couldn’t do without finding and retaining the best talent internally.

According to WHR Human Resources Manager, Kimberley Uitz, SHRM-CP, GPHR, “Top Workplaces is an important recognition to any employer, employee or potential employee. In the past few years, this has become more critical, and in some ways harder to obtain. WHR is honored to have earned Top Workplace in 2022 and for our ninth consecutive year. We hope to continue expanding and growing our fantastic employee base.”

WHR wants its employees to enjoy coming into the office, be engaged, be proud of the work they do and grow their careers for success. You can’t have great culture without great people. WHR Group takes the feedback it receives from its employees and acts on it. WHR’s passion has always been Advancing Lives Forward® and WHR embodies this passion for its client’s transferees and its employees.

WHR is proud of this nine-time recognition and its very talented employees.

About WHR Group, Inc.

WHR is a private and global relocation management company distinguished by its white-glove service delivery structure and proprietary technology. WHR has offices in Wisconsin, Switzerland, and Singapore. With its 100% client retention rate for the past decade, WHR continues to be the trusted leader in global employee relocation. https://www.whrg.com,  LinkedIn, Twitter and Facebook.