2018 was a year full of change and growth for WHR Group. We welcomed more employees to the WHR family, completed our 2018 Mobility + Culture benchmark study, and developed and implemented numerous technology innovations. We were also able to cover a slew of topics within our blog. Subjects ranged from the housing market in Canada to the importance of creating the perfect playlist for making a stressful relocation more enjoyable. As we look back on 2018, we’re highlighting a few of our most popular blogs.
Blog #1: The Best Types of Expat Assignments for your Mobility Program
This blog outlines a selection of the pros and cons of long-term and short-term expatriate assignments. Selecting the right type of expat assignment for your mobility program can be a hard decision, but it is critical to do so to ensure company productivity and employee satisfaction. The specifics of each assignment vary greatly depending on industry and location, and each company defines time periods differently. Every company needs to determine what is optimal for their workforce and the business need requiring these assignments.
Blog #2: But We’ve Always Done it This Way
Change is hard for a lot of people, especially in an organization setting where change affects large groups of people at a time. However, as explained in the article, it is important to welcome change and new opportunities in order to grow, to stay competitive, and to remain relevant in the business world. In the relocation industry, change usually comes in the form of innovative technology advancements. This blog discusses efficiencies (or lack thereof) among household good carriers and the advancements that have been made by WHR to correct related issues.
Blog #3: Survey Fatigue: It’s Real and It’s Here
With almost every consumer-based or customer-support experience, there is a survey. It can be hard not to wonder what the point of these surveys is and what (if anything) is being done with the results. At WHR Group, we utilize a strategic, dual survey approach. The first survey is sent shortly after the relocation has begun and the second is sent immediately after the relocation has concluded. Questions are asked to gather valuable data and measure service, vendors, and overall satisfaction. This short read outlines the importance that WHR places on the results of surveys and how we utilize them to proactively overcome any issues in the relocation process.
As we wave goodbye to 2018, we welcome an exciting new year full of goals and opportunities. We look forward to continuing our ten-year 100% client retention rate and for new clients and supplier partners to join the WHR Group network.