“Ask an Expert” Destination Services Benchmarking.

What questions did we answer in the Destination Services Benchmark Study? 

• For entry-level employees, what is the average number of days of destination support being offered by your clients to this employee population in this country?
• Assume the employee has no dependents (family size of 1). For entry-level employees, what is the minimum service level (i.e., minimum days of destination support) you recommend to ensure the employee has a positive relocation or assignment? Assume the employee has no dependents (family size of 1).
• For entry-level employees, what is the recommended service level (i.e., recommended days of destination support) to ensure the employee has a positive relocation or assignment? Assume the employee has no dependents (family size of 1).
• Repeat these 3 questions for mid-level employees, employee & spouse, family size of 2.
• Repeat these 3 questions for executive-level employees, employee, spouse, and school-age dependent, family size of 3.
• For expats living in this country, what is the most common leasing arrangement? For example, corporate lease, personal lease, or personal lease with corporate guarantor.
• If you responded “Corporate Lease,” what is the driving factor behind this?
• Which component of destination services presents the most difficulty for this country?
• Are departure services being offered by your clients for their employees leaving the country?
• In your opinion, is it difficult to get the landlord to return the housing security deposit after the lease is terminated in this location?
• On average, how long does it take for the landlord to refund the housing security deposit after completing the property handover?
• What additional accompanied services (0.5 day) would you recommend in this location, for example, due to language barriers?