“Sit back, relax and enjoy the flight.” That’s what the flight attendant usually says upon completing their safety instructions after take-off. What if transitioning from your current Relocation Management Company (RMC) were just as easy? What if you had someone else navigating the entire process? Imagine having someone else doing all the coordination, communications, and legwork for you, your global workforce, and your service providers.
Switching Relocation Management Companies
Eh bien, ce n'est pas vraiment un rêve farfelu... si vous travaillez avec le bon PCR. Vous pensez peut-être qu'il vous faudra encore former votre personnel, y compris tout le monde en interne, de la paie aux RH globales en passant par les finances et les comptes de régularisation, et former et acclimater vos fournisseurs ! Pensez à tous les processus qui doivent être communiqués entre votre personnel et votre nouveau CMR, sans oublier que votre CMR doit également apprendre et comprendre votre culture afin de pouvoir former ses employés. Cela semble être beaucoup de travail. La bonne nouvelle est que le bon CMR fera tout cela pour vous.
Comment exactement votre CMR accomplit-il tout cela ? Plus important encore, si vous êtes le principal contact interne de votre entreprise, quelle part de votre temps est encore nécessaire ?
“We’ll do all the heavy lifting, we only need the client’s relocation policy,” says WHR Global Director of Global Operations, Chris Lagerman. “After we obtain the client’s policy, we’ll assemble a transition plan for program management. We’ll typically spend a half to full day with the client, confirming our proposed plan meets their expectations before we execute. We’re working behind the scenes to coordinate all the applicable processes; once we get the green light, we manage everything.”
For example, WHR might ask the client how they reimburse employee expenses or what documentation is needed to justify a payment? WHR will coordinate a meeting directly with the client’s payroll person to sort out these answers. Maybe the client has four individuals who can authorize employee transfers, or maybe the client has 20 corporate recruiters in multiple locations. Once WHR knows who these individuals are, WHR will set up a 1-hour training meeting (virtual or in-person), to train all on how to use WHR’s technology.
The average timeline from choosing WHR as your RMC and transition completion is typically 30 days, but during those 30 days, WHR is doing all the hard work. The client contact only needs to spend a half to full day with WHR answering questions, and then WHR takes over and manages everything else. Some clients may think they have to train all their preferred suppliers on how to work with WHR. In reality, WHR will handle all the training and more than likely WHR is already working with these same suppliers.
Il est vraiment très facile de passer à un nouveau PCGR ! Vous envisagez d'adopter le nouveau système pour votre organisation ?