Global Mobility Services

WHR Global counsels international assignees in-house. An external tax partner performs the tax preparation and equalization calculations. Upon request, WHR can make tax payments directly to the relevant tax authorities (as allowed by applicable law), tax equalization payments, and track tax credits.

WHR Global counsels international assignees in-house. An external immigration partner will submit the visa and immigration applications. WHR Global’s proprietary technology,  CARICS, assists in this process by tracking timelines and due dates. This includes proactive reporting on upcoming visa and permit expiration dates. This helps mobility and operations teams have enough time to extend assignments and prepare the employee for repatriation or localization.

We have a global network of fully vetted destination service providers (DSPs) who will work closely with your assignee in their new location. Whether your employee will require help with a housing search, local registrations, school searching, opening bank accounts, obtaining a driver’s license, or finding local amenities. An assigned DSP will be the local expert they need during their integration process.

Depending on your company and assignee needs, we can help assignees with  language and cultural training. We can match them with a supplier partner who can work face-to-face or virtually and can even set up training with someone who specializes in working with children. Each student will be given an assessment and will work with the instructor to create a customized program with goals to help them be successful with the new language and culture

We understand that when an assignee moves to a new country, the acclimation process can be complicated for the loved ones they bring with them. WHR Global can facilitate any spousal assistance that may be necessary, from career assistance to acclimation support. We can help them find local expat groups, employment opportunities, volunteer programs, fitness centers, children’s groups, and more.

Ensuring the right network is utilized to move household goods results in fewer claims and happier employees, which are critical elements of a reputable global mobility program. WHR Global uses a technology-driven solution called Move Management International (MMI) to assist in managing this process internationally. This technology allows our counselor to select the best-fit forwarder based on cost and estimated transit times. We also have the flexibility to find local agents who will provide a high quality of service and meet the date requirements of each assignee.

We coordinate temporary housing with global supplier partners that must meet or exceed specific service delivery requirements. We work to find options that best meet your assignee’s needs based on their location, commuting distance, family size, length of stay, pets, parking, places of worship, and more. We aim to provide a few unit options to each assignee for their review and allow them to select the best fit. We request temporary housing solutions from multiple vendors in an area to ensure that we are cost-competitive and have multiple options for your assignees.

If tenancy management is needed, the counselor will send the assignee information regarding property management services. To effectively assist you and your assignee in obtaining suitable tenants for the rental property, your WHR counselor will recommend a fair market rental value for the property. The counselor will assign the property to an appropriate real estate or rental management sales office and a full-time real estate agent or property management agent. Property management services may also include overseeing any necessary repairs or maintenance contracts related to the rental property, including:

• Emergency repairs
• Lawn care
• Snow removal

Property management and maintenance can be administered whether the property is occupied or vacant.

Your renters’ needs are just as crucial as your homeowners’. Your relocation counselor can assist with lease cancellations, including a lease analysis and payment processing per your company’s policy and lease terms. Your assignees can simply upload their required documents into the assignee portal or mobile app. As soon as all documents have been added to the portal, the counselor will receive an immediate notification to review and release your assignee’s funds by your company’s relocation policy.

Depending on location, one of our destination service providers or a local real estate agent will help your assignee identify and obtain permanent housing in their new location. Specific support can include lease and/or offer negotiation. A property condition report with pictures can also be done upon check-in and utility connection.