The Duty of Care: Employee Relocation Policies for Better Business

With global relocation becoming the new normal, millions of professionals take up different assignments and relocate annually. Mobility is proving to be the cornerstone for business expansion and increasing revenue. Business owners must understand that there are a range of issues, mental and physical, that an expatriate is likely to encounter with a relocation. This is where the duty of care, the common longstanding principal law, comes into play. It can be defined as the company’s obligation towards its employees to protect health and safety. Hence, the duty of care must be incorporated into an employee relocation policy. The policy should consider warranting the welfare not only of the employee, but also their family throughout the relocation and new location assignment.

When health insurance is portable within the home country, the employer must ensure the employee and the family get all the current benefits in the new location. Since healthcare coverage and systems vary not only from country to country but from region to region, it is the employer’s job to make sure that the employee has global healthcare coverage. The employer should ensure benefits in the coverage area are in place before the transferee arrives at the job location. It is also essential to have a policy that includes medical evacuation services when required. 

Another thing to consider is the treatment for mental health. According to psychologists, the relocation process is ranked as one of the top stressful events in someone’s life. Part of the duty of care is to provide mental health coverage, and companies should acknowledge the inherent stress. Many companies provide an Employee Assistance Plan (EAPs). These plans provide the employee a great mental health resource.

Benefits of Duty of Care in Relocation Policy

When you have a proper duty of care instated within the employee relocation policy, it will help your employees and the development of your business. Here are some reasons why the duty of care in employee relocation is necessary. 

Attracting and Retaining the Right Talent

Irrespective of the industry you are operating in, you always want to have the best employees for your business. Since talent doesn’t always reside locally, you must provide the right relocation policy to attract and retain talent.

Getting the Right Support from the Right Places

When you have a duty of care within the employee relocation policy, you will be warranting that the employee gets all the right support from the HR department and other suppliers who are part of your relocation policies. This may include many types of providers who will provide information about schools for children, finding the right home in the new location, selling a home in the old location, in addition to many other services. 

Ensuring Fairness

One of the biggest hassles that employee relocation managers and businesses face are different relocation benefits among the same grade of employees. This is exacerbated when there is not a relocation policy in place. A proper relocation policy and duty of care outline the support and benefits that an employee is supposed to have during and after the location to a particular place. 

Cost Control

The last thing you want as an employer is to throw away money for lack of a relocation policy, or for your company to get embroiled in a legal battle with an employee for not taking care of them. When you have a relocation policy along with the duty of care, you will keep your employees happy and benefit from cost-effective relocations.  

Contact us to discuss creating or reviewing your current relocation policy.

Competitive Real Estate Market and Relocating Your Employees

A recent study conducted by IBIS World stated that in the last five years, the Employee Relocation Industry has had a growth of $13.9 billion, which is at 0.4 percent annually. It is believed that the impetus for this growth is due to the rising economy and corporate profit. The other factor that boosted the Employee Relocation Industry is the housing market’s positive trend in the last few years. A substantial share of the revenue for the Employee Relocation Industry is generated from the real estate market.

As a result, the study concluded that in 2021 alone, the growth in the economy and house pricing index likely contributed to about a 7.8 percent increase in the Employee Relocation Industry. Unfortunately, this improvement came at a time when the industry is immensely affected due to the COVID-19 pandemic. 

While some employees refused to relocate due to health issues, and with a drastic loss of employment in parts of 2020 and 2021, the Employee Relocation Industry suffered. But with work-life coming back to normal, the relocation of employees is picking up. Furthermore, with the new trend of the Great Resignation, companies and employers are looking to hire talent beyond domestic boundaries. However, the incentive offered to talent doesn’t end here. The existing employees can rise vertically or horizontally within the company to ensure they are retained. 

In such a scenario, where real estate plays an important part in relocation, we need to see how it affects an employee. In many situations, the employee needs to sell a property before relocation and/or purchase a new property in the new location. In this article, we will investigate the effects real estate has on the relocation of an employee and how an employer can help. 

Perspective of an Employee 

For many employees, buying and/or selling their house is critical for relocation, hence understanding their experience would help the employer to prepare and offer a better relocation outcome. 

Low-Inventory and High Prices 

Across the country, many home buyers are facing difficulty with purchases because of the record-high prices in the real estate market. While that bodes well with any employee selling the house for relocation, there is another issue. When the same employee searches for the house in their new destination, they are looking at a price that can be higher than expected. They can also be in the situation of losing out on multiple bids or they may feel rushed to buy an overpriced property. Given such a situation, there are ways the employer can help the relocating employee. 

Employer Can Help to Relocate an Employee 

If you are still wondering why there should be a relocation program for the current real estate market, the answer is simple. The last thing you would want is for your employee to leave your company because of a tough home purchase experience. Furthermore, without a mobility or relocation program in place, you are in the position to lose out on more money. You may lose time, for example, if the employee is outbid by others for a new home, thus delaying their relocation time. You also might receive more exception requests, for example, if the person is moving into an expensive real estate market.  

So, how can an employer help an employee with the relocation program? 

Extending the Corporate Housing Benefits 

If you already don’t have one, you should provide your employee with corporate housing benefits. In case you already have the benefit in place, it is time to extend the benefit longer. Corporate housing offers the transferee a short stay in fully furnished accommodations until they find a new place to call home. But this stay cannot be for an indefinite period. With relocating employees having a hard time finding a house in this real estate market, extending the stay should be an option when applied for by the employee. 

Extending the Timeline 

The high-priced real estate market, with delayed enclosures, travel bans, and the introduction of an air-bubble due to the pandemic resulted in employees failing to utilize the relocation policy within the stipulated time. As a result, some people failed to relocate within the required timeline and had to forgo the benefits. Employers should evaluate existing relocation policies. The impetus is on employers is to identify the areas where they can extend timelines and offer the benefits to the relocated employee, mainly when it comes to real estate. 

Final Words 

One of the best ways to execute an employee relocation assistance program is to work with an experienced Relocation Management Company (RMC). An RMC can help your employees with relocating, finding the right house/closing, plus the many other steps needed in an employee’s relocation. An RMC can also design a cost-effective relocation policy that serves transferees’ needs while still saving your company money.

WHR Group, Inc. Offering Free Employee Relocation Policy Reviews

MILWAUKEE, Jan. 25, 2022 (GLOBE NEWSWIRE) — WHR Group, Inc. (WHR), a leader in the global employee relocation industry, is offering companies free relocation policy reviews. WHR will also help companies create new policies from scratch. Even with the COVID-19 pandemic, companies are still relocating employees to fill crucial roles. Reviewing relocation policies and making critical adjustments helps organizations win in the war for talent, meet employees’ needs, benchmark against the competition and control business costs.
Global Mobility Policy Review

Relocation Policy Review

Relocation policies should be incorporated into an organization’s total rewards and talent management strategies. The right relocation policy can help a company, while a weak policy – or none at all – could have a negative impact on the candidate recruiting success rate. “With the current war for talent, it’s critical to have a structured and competitive relocation program. This helps companies attract and retain top talent,” says WHR’s Business Development Regional Manager, Ben Koceja. Making sure a relocation policy meets transferees’ needs helps reduce transferee stress so that employees can focus on work roles in their new locations.

Benchmarking your Mobility Policies

Benchmarking a policy against other companies also helps organizations stay competitive in the war for talent. The policy needs to include a choice of offerings, since relocation policies are wrapped into job offers. Companies also need to ensure they’re allocating the right amount of dollars to transferees and organizational needs. It is important organizations are not paying for unnecessary or outdated benefits. According to WHR’s International Business Development Manager, Linden Houghtby, MBA, GMS, MIM+, “Having a relocation policy aligned with your company culture, talent strategy, and recruiting goals is essential to having a successful relocation/mobility program. It allows companies to move employees where they are needed most. Policies ensure transferees will be taken care of in a way that reflects the organization’s values and goals.” To learn more about WHR’s free employee relocation policy reviews or for help creating a new policy, contact WHR.

About WHR Group, Inc.

WHR is a private, woman-owned, global relocation management company distinguished by its white glove service delivery structure and proprietary technology. WHR has offices in Wisconsin, Switzerland, and Singapore. With its 100% client retention rate for the past decade, WHR continues to be the trusted leader in global employee relocation. https://whrg.com,  LinkedInTwitter and Facebook.

International Relocation Challenges: What You Need to Know

When you relocate a worker to a new location, they are going through an entirely new process. They are beginning a path of self-discovery that will include cultural, financial, and emotional adjustments. When an employee relocates internationally, these emotions are amplified. This new adventure will not only completely transform their way of living, but the whole procedure of moving their lives to a new place may be too difficult to see past the challenges relocation can bring. This is because moving is a multi-step procedure.

People are motivated to relocate by many things including greater career potential, higher living standards, better educational facilities, and superior healthcare facilities, etc. The long-term advantages of relocation may be appealing, but it is no surprise that moving from one country to another can be a difficult procedure. As an employer, be aware of the challenges your employees may face so that you can help them settle abroad efficiently.

The Procedure for Preparing and Relocating

Many would say that preparing for the move is their least favorite part of the relocation process. We often don’t recognize how much we’ve gathered until we start organizing our belongings! It is advisable to simplify goods before relocating, especially to another country.

The Complicated Paperwork

Shifting from one country to another requires a significant amount of documentation. It’s important to start researching the numerous official procedures needed months before the actual relocation begins. Having a strategy in place will prevent misplacing or forgetting a vital document.

Acclimating to a New Country

When relocating to a new country, one will have to cope with different customs, dialects, and environments based on the new location. All these things can seem overwhelming for anyone to overcome, especially on their own. Having a plan in place for these difficulties and taking the appropriate preparations to reduce the impact will help ease into the unfamiliar environment.

For instance, if one is moving to a country where most of the population does not speak their native language, it is advisable to participate in language classes prior to moving. Likewise, one can use social networks to connect with regional expat clubs and create online friends before arrival.

Compensation Strategy

Some companies may try to complete emigration initiatives for the least amount of money. This is not a long-term solution because it ignores the impact on the worker/family. Incentives such as children’s schooling, transportation, and lodging expenses must be spelled out. This strategy may even aid in the hiring of new personnel initially enticed by a potential expatriation opportunity.

Taxation

Tax compliance is a leading global relocation obstacle. It’s critical that companies have a thorough understanding of the hosting country’s tax regulations.

Challenges During the Shipping Process

  1. Shipping Route Mishaps

Only an industry expert can manage the routes when transportation channels are disrupted. Events such as natural disasters, political instability, and transportation strikes are unavoidable, but this does not mean shipping will come to a halt. There are solutions to such problems. A competent shipping department will monitor activities and prevent problems; if a problem arises, they will use their extensive transportation network, relationships, and expertise to reroute items.

  1. Broken Goods During Processing and Shipping

One may be concerned about their belongings. While movers take particular care with delicate packages, they may be less careful with other objects in some circumstances. When you add in rough roads and choppy seas, it’s a normal to be worried that one’s belongings could be damaged by the time they arrive at their location.

  1. Losing Items

When transferring your employee, the last thing you want is for their belongings to be lost during shipping. Old goods can carry emotional significance for people and serve as a comfort in a new place. A reputable shipping business monitors each product from the time it is loaded until it is delivered to the transferee. Hiring experienced packers and shipping services is the best way to address these issues.

Conclusion

Moving to a new place can be exhilarating while also being daunting. With the assistance of relocation service experts, the procedure will be easy and straightforward for you and your employees.

When undergoing international relocation, your employees may be worried about the incidents mentioned above. It is your responsibility as an employer to ensure that their relocation experience is as seamless as possible. Working with a Relocation Management Company like WHR Group, Inc. (WHR) helps bring together the best partners for any move. WHR manages the anxiety and stress, so you and your transferees don’t have to.

Relocation, Why Do You Need to Focus on Mobility Initiatives?

The global economy is changing, and while it is here to stay, it is time for companies to develop their hiring and employment structures to think beyond domestic borders. Employers should be able to give their employees the right position within the company irrespective of the location.

  1. Deploying Talent in the Market

The speed to market is more cut-throat than ever before in this technology-driven era. However, the failure to put the right talent in the market first means you are opening up space for your competitor, thereby giving them visibility and improved market share. 

As an employer, this isn’t something you would want; therefore, you need a global mobility plan with a cohesive process where your employee gets all the necessary support in relocation, payroll, taxes, immigration, and more. Establishing a proper mobility initiative is essential in creating a global brand.

  1. Mitigating the Risk 

If you do not have a mobility program within your business, it doesn’t mean the organization cannot have mobile employees. You can deploy the right resources in new locations and markets without a concise plan, but there is always the chance of entry being denied in case of international mobility. 

Even within national mobility, your employees can be subjected to pay taxes for multiple locations, succumb to higher tax bills, or it may even cause your company to become taxable in the new location. By having a proper system in place for mobility/employee relocation, you can mitigate unwanted administrative burdens and unexpected costs.

  1. Controlling the Costs 

Often, management groups decide not to have a mobility initiative program as part of the company policy because it costs more. But it’s time to think differently. When you have a proper and planned mobility initiative program, you will be saving more money in the long run. The simple reason is you have a plan in place that is state, federal, and internationally compliant.

  1. Closing the Talent Gap 

Borders no longer define the war for talent. When you hire international employees or send your local talent to new venues, you are not only allowing them to learn something new. Your talent will use that knowledge to benefit your business in the long run. It’s time you identify employee’s potential. Help them develop and nurse their talent by relocating them with good packages and compensation benefits to manage your talent shortage.

  1. Offering A Seamless Experience

Suppose you have decided to relocate your talent to a new place. Without a mobility initiative in place, the employee must figure out the relocation process on their own. They will need to figure out how they will be moving their goods. In the case of an international move they must know the immigration process, the legal implications of earning in a foreign land, taxes, and on top of all that they must learn to adjust to a new culture. 

All these hassles can impact their performance and their ability to do their job. It may even drive them to leave the company due to these high-stress situations. With a mobility program in place, you can sort all these issues out beforehand and offer your employee a positive and seamless moving experience. This will benefit your company in retaining the talent.

By integrating mobility initiatives into your business plan, you are saving time, money, and setting your business up for success. If you are looking for experts who can help you with relocation programs and strategies, contact WHR Group, Inc. (WHR).